Stand-Up's Legal Stuff

Stand-Up.co.uk is a trading name of Contact25 Ltd, registered in England, No: 5042182. VAT Registration No: 984 3445 86.

1. Introduction

Stand-up.co.uk offers **electronic gift cards** that can be used to purchase event tickets through our website. By purchasing or using a gift card, you agree to these terms.

2. Purchasing a Gift Card

• Gift cards are available for purchase exclusively through stand-up.co.uk.
• Gift cards are issued electronically and will be delivered via email to the recipient.
• Each gift card has a unique code that must be entered at checkout to redeem the balance.

3. Redeeming a Gift Card

• Gift cards can be used to purchase tickets for any event listed on stand-up.co.uk.
• If the ticket price exceeds the gift card balance, the remaining amount must be paid using another payment method.
• If the ticket price is lower than the gift card balance, the remaining balance will be available for future purchases.
• Gift cards **cannot** be used to purchase additional gift cards.

4. Expiry & Validity

• Gift cards are valid for **24 months** from the date of purchase.
• After expiry, any remaining balance will be forfeited and cannot be refunded.

5. Refunds & Cancellations

• Gift card purchases are **non-refundable**.
• If a ticket purchased with a gift card is refunded (e.g., due to an event cancellation), the refund will be credited back to the original gift card balance.

6. Lost or Stolen Gift Cards

• Gift cards should be treated like cash – lost or stolen gift cards will **not** be replaced.
• Stand-up.co.uk is **not responsible** for unauthorized use of a gift card.

7. Fraud & Misuse

• Stand-up.co.uk reserves the right to cancel any gift card suspected of fraudulent activity.
• Gift cards **must not** be resold or used for commercial purposes.

8. Customer Support

• If you have any issues with a gift card, contact our support team.
• We aim to respond within **5 business days**.

9. Governing Law

These terms are governed by **English law**, and any disputes will be handled by the **English courts**.