Stand-Up's Legal Stuff

Stand-Up.co.uk is a trading name of Contact25 Ltd, registered in England, No: 5042182. VAT Registration No: 984 3445 86.

1. Our Commitment to You

At **Stand-Up.co.uk**, we are committed to handling your personal information with respect, transparency, and security. Our platform connects fans with live events, enables artists to promote their performances, and helps event organisers find suitable talent. This Privacy Policy explains what information we collect, why we collect it, and how we use it.

2. What Information We Collect & Where We Get It

• **When you create an account or buy tickets:** We collect your name, email, phone number, and payment confirmation details.
• **When you browse our website:** We collect information about your device, browser, IP address, and browsing activity using cookies (see our Cookies Policy).
• **When you use location-based features:** We store latitude and longitude values to recommend events near you and help organisers find artists in their region.
• **When you contact us:** We keep records of emails, chat messages, and customer service interactions.
• **When you sign up as an artist or event organiser:** We collect professional details such as performance history, event preferences, and social media links.

3. How We Use Your Information & Why

We process your information for the following reasons:

• **To fulfil your ticket purchase:** We use your information to complete transactions and send booking confirmations.
• **To personalise your experience:** Your location helps us recommend events nearby.
• **To help event organisers find artists:** If you are an artist, your details may be used to match you with relevant opportunities.
• **To improve our services:** We analyse usage patterns to enhance our website and user experience.
• **For marketing (with your consent):** We may send you event recommendations, special offers, and updates via email or SMS.
• **For legal compliance and security:** We may use your information to prevent fraud, enforce our terms, and comply with legal obligations.

4. Who We Share Your Data With & Why

We only share your data where necessary and with trusted partners, including:

• **Event organisers and artists:** To manage event bookings and artist collaborations.
• **Payment providers:** To securely process payments.
• **Marketing and analytics providers:** To improve recommendations and measure engagement.
• **Law enforcement agencies:** If required by law or to prevent fraud.

5. Your Choices & Rights

• **Managing marketing preferences:** You can opt in or out of marketing communications at any time.
• **Accessing your data:** You have the right to request a copy of the personal data we hold about you.
• **Correcting or deleting your data:** You can update your details or request deletion of your account.
• **Restricting data processing:** You can ask us to limit the way we use your data.

To exercise these rights, contact us at Contact Us.

6. Looking After Your Information

We use industry-standard security measures to protect your data. We only retain personal information as long as necessary for the purposes outlined above. If you delete your account, we remove your data, except where retention is required by law.

7. Contact Us

If you have any questions about how we handle your information, please contact us:

Contact Us

Company Name: Stand-Up.co.uk, Contact25 Ltd

8. Changes to This Policy

We may update this policy periodically. Any significant changes will be communicated via email or website notifications.